Crisis management and emergency management

Practical information

Duration: half-day (4 hours), full-day course (7.5 hours)
Number of participants: 8 -16 people
Language: Danish and English
Instructor: Jonas Roos Christensen, Per Silberg Hansen

For questions, contact Camilla Treschow Schrøder
Email: cts@cphtalenthouse.dk
Tel.: +45 41 27 12 57

About the course

The course explores best practices in crisis management and business continuity – and how to ensure organizational resilience in crisis situations. Participants are introduced to models and plans for crisis management and disaster recovery with a focus on the importance of training, effective communication, ownership and clear escalation paths.
The course provides inspiration for how continuous training can be implemented with simple methods and the use of gamification to strengthen the organization’s resilience over time. Through a realistic crisis simulation, participants have the opportunity to test their ability to navigate through a series of events and remain calm under pressure. They receive feedback on their communication, collaboration and leadership with the aim of increasing self-awareness and improving the ability to lead effectively through crises with minimal impact on the organization.

Leave the course with

– Practical insight into crisis management and business continuity, so you can ensure stable operations during critical incidents.

– The ability to create a culture of continuous training that increases the overall resilience of the organization.

– Training in leading with calm, overview and confidence in pressured and unpredictable situations.

– Strategies to prepare the organization for serious incidents and act quickly and safely when the crisis hits.

– Knowledge of best practices in crisis communication, stakeholder management and resource allocation so you can control the narrative and protect the company's reputation.

– Tools to minimize the negative impact of crises through effective coordination and prioritization.

– Knowledge of how the organization meets the requirements within crisis management through updated contingency plans, risk assessments, documentation, exercises and clear lines of communication.

– Strengthened personal and organizational resilience that makes you better equipped to navigate through complex crisis situations.

Who is the course for?

– Individuals with responsibility for or an active role in the organization's emergency preparedness or crisis management.

– Managers and middle managers who contribute to the management of critical incidents.

– Members of the crisis management team or emergency response organization.

– Security, operations and emergency managers, including CISOs and security managers.

– Employees working with emergency plans, risk assessments or coordination during crises.

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